The European Consumer Protection (Distance Selling) Regulations 2000 gives you the right to cancel an order, without giving any reason, within 7 days.
At Cleaning Angels we extend this to 14 days.
If you are not *totally happy* with a products please see individual returns policy
- Email us in the first instance firstname.lastname@example.org
If the item you return is simply unwanted, or a change-of-mind, unfortunately we cannot refund your postage costs.
Items need to be sealed in its original packaging, within 14 days for an alternative or a refund. This period starts on the day after the goods were received by you.
If the item you return is to be exchanged, we can't refund your postage costs & will have to charge you an addition P&P if you opt for 1st Class or Next Day delivery on the new item.
For your own protection we recommend you return items by recorded mail.
*If you receive a damaged parcel/product, please take a picture of it and email it to us
Goods damaged during the transportation, will be replaced.
WE PROMISE SPEEDY REFUNDS
*If you opt for a refund on a cancelled order or defective product, this will be issued within 7 days of our receiving the item back, though it will often be sooner
Our returns policy is in addition to your statutory rights.